Wildcat Tickets
Questions about Wildcat Tickets?
Explore FAQs on Wildcat tickets and gain insights into various aspects of events, services, and more.
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Are tickets available at the door?
Yes, at all ticketed events the box office opens 1 hour ahead of show time to purchase available tickets or pick up will call tickets. We do recommend buying your tickets ahead of time to avoid lines at the box office.
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How do I get tickets?
If you buy tickets in person, you will have a phyiscal ticket. If you buy online, you can either print the ticket at home to scan the QR code at the gate, or scan the QR code texted to your phone at the gate.
You can purhcase tickets in person at the Wildcat Shop during normal business hours or at the venue up to one hour before show time/game time.
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How can I pay for tickets?
You can purchase tickets online with most major credit/debit cards. In person, we accept cash, Visa, Mastercard, and Discover. Starting fall of 2024, we will no longer accept cash for ticket sales.
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How do I get a refund or exchange?
We do not give refunds; this is because we still have to pay the processing fee for the ticket purchase as well as any credit card fees.
Exchanges are available for the same event on another day or for another event that is of equal value.
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Do small children under 5 need a ticket? Which tickets do I buy for a child under five?
Yes, all children need tickets and cannot sit on laps to avoid purchasing a ticket. In any live theatre production babies in arms and children who cannot occupy their own seat are not permitted. Children should be able to sit on their own quietly for 1 hour.
If there is not a “child” ticket please either purchase a Student ticket or General Admission ticket depending on availability.
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What is the age to purchase a Senior priced ticket?
We consider the Senior age to be 65 and older.
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How do I contact Wildcat Tickets
You may email us at wildcattickets@cwu.edu.
You can call us at (509)-963-1429
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How do I use Wildcat Tickets for my campus events?
Please complete this webform. Somone from the ticket office will contact you witin 1-2 business days.
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