Student Accounts

Flywire: CM Guide for Making Payments


Received an email like this?


"Let Us Help: Your outstanding balance is eligible for a payment plan.Your outstanding balance of $51.50 is eligible for a payment plan.
Your past due balance must be paid prior to registration or the release of transcripts. A
payment plan will help you to avoid additional finance charges and collection fees. If
you do not pay your overdue account or set up a payment plan, your account will be
placed with an external collection agency and you will be responsible for all collection
fees. This will increase your outstanding balance by at least 30%.
To begin your monthly payment plan, please make your first payment of $17.17 by
01/18/2019 to activate your 3-month payment plan.
If you have any questions, please contact the Student Accounts Office;
studentaccounts@cwu.edu or 509-963-3546.
Please click the button below to log in to your account
Get Started Now!
Payment plan offer expires on 01/18/2019"


      

  • Have a banner that looks like this on your student dashboard?   

The MyCWU page with the Student tab open. On the student dashboard there is a banner with logos that say "flywire OnPlan"

   

  • Then you have a past due balance and Flywire is your last opportunity to make arrangements to pay your balance, prior to being sent to collections. Flywire is working with Central to help you bring your account balance current.
  • You can make payment plan arrangements or pay the balance in full. (example below)
  • A screen that says "Let Us Help!" and two options that read "Your new 3 month plan $17.17 / month plus $30.00 signup fee" or "Pay Your Balance In Full $51.50 plus $2.00 pay in full fee"   
  • If you choose a payment plan, you have the flexibility of determining when you would like the payment drafted. So you can make it after pay day and have peace of mind that your payments are scheduled.

           A screen that says "When Would You Like To Pay" underneath this text is a table that says "Monthly Payment: $17.17 Number of Payments: 3 Due Date: Jan 18, 2019" there is a drop down box that prompts you to select the day of the month you want the establishment to process your payments, underneath that is a button that says Continue.   

  • You will be able to choose how you would like to pay: Credit/Debit Card or as an E-check from your bank account.    
On the left it says "Payment Details" and lists the monthly payment, monthly 2.75% service fee, Total Monthly Payment, Number of Payments, First Payment Date, Due Date, Automatic Withdrawal. On the right it says "Payment Method" and prompts the user to select a bank account, add a new bank account, or add a new credit/debit card which imposes a 2.75% service fee..
  • You will be able to save payment methods for future use, or change/add payment methods as needed

       "Add a New Bank Account" is selected and asks for First Name, Last Name, Routing Number, Account Number, Confirm Account Number, and Account Type.

  • Continue scrolling down to see the full example of setting up a payment plan arrangement.

       "Add a New Credit/Debit Card will include 2.75% service fee" is selected and asks for First Name, Last Name, Credit/Debit Card Number, Expire Month, Expire Year, and Billing Zip Code.

  • There is a service fee for using your credit/debit card. It is calculated out for you, so you can make an informed decision.

       The Screen reads "Flywire: CM will be charging you an additional 2.75%, $0.47, per installment for paying by credit/debit card" and prompts the user to select "Yes, use credit/debit card" or "No Thanks"

  • One last review to check things over. Check the agree to terms and conditions and then activate. 

        A screen that shows all details of payments and asks the user to review and agree to the Terms and Conditions.

  • You should see an activation receipt like the one below.

      An Activation Receipt Page. There is a green check on the screen. It lists all the details of the recurring payments.

 

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Student Accounts

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Bouillon Hall 101
(509) 963-2224
Cashiers@cwu.edu